This policy explains what information we collect, how we use it, and your choices.
 

1. Information we collect

• Ticket purchases: your name, email, phone number (if requested), and order details. Payment is handled by PayPal, and we do not see or store your full card number.

• Email sign-ups: your email address if you subscribe to our updates or attend one of our events.

• Website data: basic information such as your device, browser, and pages visited, collected through cookies and similar tools.

2. How we use it
We use your information to process tickets and send confirmations and event updates, to respond to your messages, to send marketing emails to people who subscribe or attend our events, and to keep our website secure and working.

3. Email marketing
We send marketing emails to people who subscribe to our updates or attend one of our events. Every email includes an unsubscribe option, and you can also email us at retreatmentaustin@gmail.com to be removed. We send emails through Gmail and do not use a separate CRM or third-party email marketing service.

4. Who we share information with
We do not sell your personal information. We share it only with service providers needed to run our business: Wix (website hosting and ticketing), PayPal (payment processing), and Google (Gmail, which we use to send emails). These providers may only use your information to provide their services. We may also disclose information if required by law.
5. Cookies
Our website uses cookies and similar technologies to function and to understand how visitors use the site. You can block or delete cookies at any time through your browser settings, though some parts of the site, such as checkout, may not work properly without them.

6. Data security
We take reasonable steps to protect your information, but no online system is completely secure.

7. Your choices and rights
You can ask to see, correct, or delete the personal information we hold about you by emailing retreatmentaustin@gmail.com. Depending on where you live (for example, California, the EU, or the UK), you may have additional legal rights, and we will honor valid requests.

8. Children
Our events are intended for adults 18 and older. Minors may attend only when accompanied by an adult and approved in advance. We do not knowingly collect personal information directly from anyone under 18, and we do not market to minors.

9. Changes
We may update this policy and will post the new effective date at the top.

10. Contact
Retreatment, Texas
retreatmentaustin@gmail.com